Technical Support and Training
Technical Support and Training

I offer a full spectrum of technical support services including:

 

  • General computer troubleshooting

  • System optimization

  • Home networking installation and support

  • Virus and spyware removal*

  • Parental controls

  • Internet security

  • New hardware setup

  • Printer troubleshooting

  • Software installations

  • Checking for and installing all necessary updates

  • System migration*

  • Back-up strategies and implementation

  • Hardware and software purchasing advice

  • Preparing old systems for disposal

  • Personalized one-on-one training

 

I can come to you or you can drop off your computer with me, depending on your needs. Every client has different requirements, so when you call we'll spend a few minutes discussing your issues and determining if it's best to drop off or have a house call.

 

I charge by the hour for house calls, not by the job, so I want to ensure you get the best value by using my time wisely. Write up a list of your issues - I prefer to multitask!

 

*These services take time to do right.  Check out my Flat Rate Drop Off services.

 

508-359-8176

508-333-8176 (cell)

julie@thecomputermom.com

 

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